Supervisor, Quality Control

NOV Inc.Cedar Park, TX
Onsite

About The Position

The Supervisor, Quality Control role involves ensuring company policies and procedures are enforced, providing day-to-day supervision of employee job execution, and monitoring inspection operations for compliance. This role also includes managing the Quality Control (QC) inspection team, promoting a culture of safety and quality, developing and enforcing QC procedures, and ensuring product quality and process consistency. The position requires managing work-in-progress, analyzing quality data, and ensuring proper maintenance of equipment. Collaboration with production and cross-functional teams to resolve quality issues and maintaining a high level of customer service are also key aspects of this role.

Requirements

  • High school diploma or GED, required.
  • 3+ years of experience in a quality control or assurance role, required.
  • Proficiency in quality control software and data analysis tools, required.
  • Strong leadership and team management skills.
  • Excellent written and verbal communication skills.
  • Experience with process improvement methodologies.
  • Knowledge of industry-specific quality standards.
  • Strong attention to detail and problem-solving skills.
  • Ability to interpret technical documents and specifications.
  • Proficient in Microsoft Office Suite and quality control software.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with industry-specific standards and regulations.
  • Timekeeping.
  • Microsoft Office Suite.
  • Functional and technical knowledge and skills to do the job at a high level of accomplishment.
  • Basic understanding of Quality Management Systems such as NCR’s, RFD’s, and PQR’s.

Nice To Haves

  • Associate or bachelor’s degree in related field, preferred.
  • Certification in Quality Control (e.g., Six Sigma, ISO 9001), preferred

Responsibilities

  • Ensuring company policies and procedures are always enforced and adhered to.
  • Provide continual evaluation of the group's processes and methods, to assure the most effective use of resources and equipment.
  • Provide day-to-day supervision of employee job execution, including training, performance evaluation, and employee relations.
  • Continually monitor and control inspection operations to ensure compliance with applicable quality control documents.
  • Assure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained.
  • Assure test function is performed in a manner consistent with applicable requirements and quality procedures.
  • Maintain and enforce quality standards.
  • Perform other work-related tasks as assigned.
  • Comply with all NOV Company and HSE policies and procedures.
  • Supervise, coach, and lead the Quality Control (QC) inspection team to ensure high performance and accountability.
  • Promote a culture of safety, quality, and continuous improvement within the team.
  • Develop, implement, and enforce quality control procedures and policies.
  • Ensure all activities comply with company standards, customer requirements, and applicable industry regulations.
  • Maintain the highest level of product quality and process consistency.
  • Manage work-in-progress (WIP) for the QC inspection team and establish daily inspection priorities to support production flow.
  • Collaborate closely with production and cross-functional teams to resolve quality issues in a timely manner.
  • Analyze quality data to identify trends, root causes, and opportunities for improvement.
  • Actively participate in and support internal Continuous Improvement initiatives.
  • Ensure proper maintenance, calibration, and control of measurement and test equipment.
  • Maintain an organized, efficient, and safe work environment in compliance with company and departmental safety requirements.
  • Ensure a high level of internal and external customer service by consistently meeting quality expectations and delivery commitments.
  • Manage day-to-day activities of an assigned area to ensure compliance with customer requirements, third party requirements, API requirements and NOV quality processes and procedures.
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