Supervisor Quality Control
About The Position
The Reagent QC Supervisor is responsible for leading the Reagent QC team supporting reagent manufacturing operations. This role is accountable for the day‑to‑day performance and quality execution of the assigned QC team, ensuring work is completed in accordance with established procedures and quality system requirements. The QC supervisor provides direct supervision, coaching, and operational oversight, supports consistent process execution, and escalates issues as needed. The role contributes to operational efficiency, quality outcomes, and talent development through effective team management and continuous improvement within defined departmental guidance. This position reports to the Director Quality Assurance and is part of the Quality Control team located in Chaska, MN and will be an on-site role.
Requirements
- High school diploma with 8+ years of relevant experience, or Bachelor’s degree with 5+ years, or Master’s degree with 3+ years
- 3+ years of people management experience, preferably in a regulated manufacturing environment
- Experience with continuous improvement concepts and initiatives to improve quality outcomes
- Experience collaborating with cross‑functional teams
Nice To Haves
- Direct experience supporting FDA, ISO 13485, or notified body inspections, including serving as a front‑room or back‑room lead
- Demonstrated experience implementing or sustaining Daily Management (DM) systems, including metrics, tiered huddles, and escalation paths
Responsibilities
- Supervise daily team activities to ensure work is completed accurately, on time, and in accordance with procedures
- Set daily and short‑term priorities, coordinating tasks and resources with other supervisors as needed
- Execute established policies and procedures, escalating issues that fall outside defined guidance
- Provide direct oversight, coaching, and feedback to team members to support performance and development
- Troubleshoot and resolve routine operational or technical issues using standard processes and judgment
- Support operational efficiency by applying basic business understanding and improving day‑to‑day workflows
- Communicate expectations and information clearly, including handling routine performance or sensitive discussions
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
- bonus/incentive pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
