Supervisor, QC Labs

Alcami Corporation•Wilmington, NC

1d•Onsite

About The Position

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record. Job Summary The Supervisor, QC Labs supervises and coordinates the activities of the QC team and provides technical leadership for the assigned operations area. Staff includes salaried exempt employees. Expected to coach, train, and develop skills of the QC staff. This role will interact with clients and is responsible for successfully meeting client and departmental objectives in a timely manner.

Requirements

Bachelor's degree in a life sciences discipline; and at least 2 years of relevant Operations experience within the Pharmaceutical Industry required.
May be new to supervising staff but should have some experience managing projects and/or taking lead roles.
Good technical skills for area managing.
Strong understanding of company SOPs and regulatory guidance documents.
Strong knowledge of safety procedures and quality compliance for assigned area.
Good knowledge of cGMP requirements.
Experience with client audits.
Good understanding of basic lab techniques.
Proven ability to work with site Quality and Operation teams to build and standardize quality systems across sites.
Good analytical and problem-solving skills with the ability to think strategically.
Strong attention to detail as well as time and resource management.
Strong personnel and professional integrity and trustworthiness with strong work ethics and the ability to work independently with some direction.
Promote a safe environment for work.
Comply with the general policy of the company.
Communicate well orally both for internal customers and team members as well as external customers.
Ability to write reports and business correspondences.
Ability to listen and respond well to external customers, partners, and colleagues at all levels.
Good team and interpersonal skills.
Highly goal and result oriented.
Tackles problems with enthusiasm and curiosity.
Treats colleagues at all levels with respect.
Good listening skills.

Responsibilities

Supervises the day-to-day operations for assigned area.
Ensures all staff members are fully trained.
Participates in and supports client visits, audits, and inquiries to ensure complete fulfillment of requests and interests.
Trains, develops, and retains staff for the effective process of departmental operations.
Provides technical guidance for troubleshooting and investigating simple to moderately complex issues in the area of expertise.
Primary investigator for quality events and authoring of quality documents.
Ensures all cGxP data generated for projects are managed and evaluated as described in relevant internal procedures and regulatory requirements.
Effectively resolve related lab/quality issues and concerns in a timely manner.
Enforces all laboratory safety, security, and housekeeping policies and procedures.
Actively contributes to the preparation and coordination of internal audits and regulatory inspections.
Creates strong and effective relationships with clients.
Maintains a high level of professional and technical expertise through familiarity with scientific literature, conference attendance, and participation in training courses.
Other duties as assigned.