Supervisor, Publicly Reported Data

DaVita Kidney Care•Denver, CO

2d•$57,784 - $85,000

About The Position

The Supervisor, Publicly Reported Data maintains relationships with clinics, oversees escalations and establishes and manages audit processes to support team accuracy. The role audits forms, identifies and tracks errors, and determines process or training improvements to prevent recurring issues. The supervisor also serves as an escalation point for system issues, works with the team and technology partners to address system and process problems, and collaborates with IT on system enhancements.

Requirements

2–4 years of experience in operations supervision or management.
Associate degree in a related field, or equivalent job experience.
Experience in patient records, coding, and comorbidity diagnostic clinical terms.
Strong organizational, problem-solving, communication, and collaboration skills.
Proficiency in MS Excel, MS Word, MS PowerPoint, and MS Outlook.
Demonstrate DaVita values.
Handle confidential information and/or issues with discretion and good judgment.

Nice To Haves

Healthcare education and experience.
Experience improving business processes and technical solutions.

Responsibilities

Maintain positive relationships with clinics.
Escalate work that the team is waiting on from clinics.
Establish and maintain an audit process.
Implement and manage audit processes that help ensure team accuracy.
Audit forms, identify inaccuracies, and track audit errors.
Identify processes and/or training to prevent recurring errors.
Serve as an escalation point when systems issues are identified.
Identify systems and process issues and work with the team and technology partners to address them.
Collaborate with IT on system enhancements.

Benefits

Medical, dental, and vision coverage.
401(k) match.
Paid time off and PTO cash out.
Family resources and EAP counseling sessions.
Access to Headspace®.
Backup child and elder care.
Maternity and paternity leave.
Professional development programs and on-demand virtual leadership and development courses through StarLearning.
Performance-based rewards.
A comprehensive benefits package.