Supervisor, Public Areas

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

117d

About The Position

The Supervisor, Public Areas oversees the public area team, helping maintain a safe, clean, and welcoming property for guests and employees. The role provides customer service and property information while supporting the company’s overall goals. It includes motivating and supervising team members and assisting elsewhere in the housekeeping department as needed.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, or work on feet for a minimum of 8 hours per day.

Responsibilities

Supervise, train, coach, and discipline the public areas team.
Perform janitorial duties in the main lodge and public spaces, using chemicals safely and following company policies and procedures.
Clean and stock restrooms; sweep and mop floors.
Deliver amenities and linens to guests and housekeeping closets.
Monitor and remove trash and litter from exterior locations.
Communicate service or technical updates, requests, and concerns with supervisors and other team members.
Keep housekeeping storage areas organized, uncluttered, and free of cross-contamination.
Complete regular projects and deep cleaning.
Interact and communicate with guests by providing property-specific and local information, answering questions, and communicating concerns to the supervisor.