Public Areas Attendant

Sonesta International Hotels Corporation • Miami Beach, FL

5d

About The Position

The Public Areas Attendant maintains cleanliness and presentation standards across the hotel’s public spaces so they remain welcoming, polished, safe, and guest-ready. Areas include lobbies, hallways, elevators, restrooms, meeting rooms, fitness centers, restaurants, and other guest-facing spaces. The role suits someone who takes pride in their work, enjoys staying active, and can work in a fast-paced hospitality environment.

The attendant also responds to guest and operational requests, monitors spaces for safety and maintenance concerns, maintains housekeeping storage areas and equipment, and follows sanitation, chemical-handling, and hotel safety procedures. The position works closely with Housekeeping, Engineering, Front Office, Food & Beverage, and Operations teams to support hotel operations and guest satisfaction.

Requirements

• Strong attention to detail and commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time-management, reliability, and teamwork skills.
• Positive attitude, strong work ethic, and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability, including mornings, evenings, weekends, holidays, and operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Nice To Haves

• Previous housekeeping, hospitality, janitorial, cleaning, facilities, hotel, or operational experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Clean and maintain hotel public spaces, including lobbies, hallways, elevators, restrooms, meeting rooms, fitness centers, restaurants, and other guest-facing areas.
• Keep public areas clean, organized, stocked, and guest-ready throughout shifts.
• Vacuum, dust, mop, sanitize, polish, and remove trash according to hotel cleanliness and presentation standards.
• Replenish restroom supplies, cleaning products, towels, amenities, and operational items as needed.
• Monitor public areas for cleanliness, safety concerns, maintenance issues, and operational readiness.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational support needs.
• Maintain cleanliness and organization of housekeeping closets, storage areas, carts, and cleaning equipment.
• Promptly report maintenance concerns, lost and found items, safety hazards, and operational issues to leadership teams.
• Follow sanitation procedures, chemical-handling guidelines, hotel safety policies, and operational standards.
• Partner with Housekeeping, Engineering, Front Office, Food & Beverage, and Operations teams to support hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed