Supervisor, Physician Office III - Pain Management

Saint Francis Health System

8d•Onsite

About The Position

The Supervisor, Physician Office III supervises employees engaged in daily physician practice operations to facilitate effective operations and quality patient care. The position provides direct support to the front or back office and serves as an alternate for staff functions when needed. The supervisor coordinates site operations, supports and develops employees, serves as a liaison among patients, physicians, staff, administration, government agencies, and third-party payers, and helps monitor revenue and expenses. This is a safety-sensitive position under Oklahoma law.

Requirements

High school diploma or GED.
At least 3 years of related experience.
Knowledge of Microsoft 365 and other applicable software.
Working knowledge of physician practice management.
Knowledge of basic fiscal management and human resource management practices.
Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
Ability to maintain exemplary patient satisfaction.
Ability to pay close attention to detail when examining clinical and numerical data.
Must fulfill the Supervisor III qualifications in the Physician Office Supervisor point system requirements.

Responsibilities

Provide direct support to the front office or back office and perform staff functions when employees are absent.
Prepare reports and correspondence related to daily physician practice operations.
Coordinate daily operations at the physician practice site.
Recruit, orient, counsel, and evaluate employees to support quality patient care.
Serve as an onsite liaison for patients, government agencies, and third-party payers.
Serve as a liaison between administration, physicians, and staff.
Ensure staff understand and comply with applicable entity, HIPAA, and OSHA policies and procedures.
Lead quality initiatives and safety functions.
Lead activities that promote employee engagement and teamwork.
Use IDX and other computer applications to support efficient patient care.
Assist with monitoring practice-site revenue generation and expense allocations.
Resolve patient concerns as a key onsite contact.