Supervisor Phlebotomy — Laboratory — Roper Hospital

Roper St. Francis Healthcare • Charleston, SC

11h • Onsite

About The Position

This position is responsible for the day-to-day supervision and oversight of the phlebotomy team, including phlebotomy collections and the daily operations of the receiving and specimen processing areas. The role involves training employees and students, managing hiring, HR employee conversations, disciplinary actions, employee rounding, competency assessments, evaluations, and scheduling. The supervisor evaluates and improves department processes, ensuring compliance with organizational policies and Joint Commission standards. They work independently and collaboratively with leadership to support operational goals, establish operating procedures, enhance clinical workflows, increase productivity, and improve quality outcomes in both inpatient and outpatient settings. The role also includes performing CLIA waived and moderate complexity testing and working with leadership on improvement projects and employee engagement.

Requirements

• At least 2 years of phlebotomy experience.
• High school diploma or GED.
• Phlebotomy certification strongly preferred.
• Maintains knowledge of and complies with established policies and procedures. Includes OSHA-Blood borne Pathogen Standard, OSHA-Hazardous Chemical Communication Standard, and Clinical Laboratory Improvement Act.
• Assures a clean and save business office, including treatment rooms, kitchen, and restroom.
• Turns on/off computers and printers as appropriate for use.
• Always behaves in a professional manner.
• Always maintains a professional appearance.
• Provides appropriate customer service and clear communication as directed by our organization’s Standards of Behavior with patients, lab staff, physicians, and other employees.
• Mentors’ others in these behaviors.
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
• Frequent standing, walking, sitting, bending, stooping.
• May require lifting or moving items up to 25 lbs.
• Frequent use of finger/hand dexterity and eye/hand coordination.
• Frequent reaching with hands/arms.
• Corrected hearing and vision to normal range.
• Requires visual acuity and normal color perception needed for interpretation of lab orders and proper collection technique.
• Exposure to blood, body fluids or tissue.
• Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment.
• Normal medical office or laboratory environment.
• Ability to read and comprehend.
• Fast paced, high traffic work environment which may be interruptive and stressful.
• May be required to take call and/or work weekends/holidays based on the needs of the department.
• Manual dexterity (eye/hand coordination)
• Perform shift work
• Maneuver weight of patients
• Hear alarms/telephone/audio recordings
• Reach above shoulder
• Repetitive arm/hand movements
• Finger Dexterity
• Color Vision
• Acuity – far
• Acuity – near

Nice To Haves

• Phlebotomy certification strongly preferred.

Responsibilities

• Oversees functions of phlebotomy, laboratory receiving and specimen processing.
• In charge of scheduling coverage for all shifts.
• Frequently visits collection locations and documents observations.
• Assists with coverage for all phlebotomy needs, ensuring two patient identifier (name and date of birth) and assists with receiving and specimen processing to ensure samples are properly spun, poured off, stored and/or distributed to the laboratory for testing.
• Works closely with proper processing of reference testing.
• Functions as a laboratory liaison between all areas of the lab, hospital units, registration, provider practices and outpatient draw sites to ensure collaborative quality care as it relates to all phases of sample collection.
• Responsible for overseeing all hiring, payroll, HR related employee conversations, employee disciplinary action, employee rounding, competency, and evaluation of teammates.
• Maintains inventory by ordering supplies and equipment for his area of oversight as well as client needs as necessary and ensuring this is cost effective for the phlebotomy team.
• Follows all protocols for specimen collection and handling, documentation, interpretation, completion, and care of the patient during all phases of specimen collection.
• Works closely with LIS/IT department to troubleshoot accuracy of orders and functionality.
• In-services staff on all IT functions related to phlebotomy duties.
• Collaborates with lab educator for the oversight of phlebotomy student rotations and affiliate programs.
• Responsible for LIS Registration and ensuring EMR registration is complete prior to placing orders.
• Leads regularly scheduled phlebotomy team meetings and rounds frequently with staff.
• Attends LDI workshops.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED