Supervisor, Phlebotomy and Processing - Night Shift

Denver Health•Denver, CO

1d•Onsite

About The Position

The Supervisor of Phlebotomy and Processing will be responsible for guiding both phlebotomy and lab tech staff by ensuring specimen collection, delivering and processing of laboratory specimens is performed in compliance with federal, state, and regulatory agency standards. They are also responsible for maintaining up to date policies and procedures, efficiently overseeing personnel and technical problems, as well as day to day operations to keep the department functional. The Supervisor ensures regulatory compliance and competencies for their area of responsibility. They are also engaged in performance of laboratory operations and will work closely with other supervisory staff in the department.

Requirements

Associate's Degree Required
A minimum of four years of experience as a phlebotomist Required
1-3 years Prior supervisory or lead experience in a laboratory or healthcare setting Required
Knowledge of medical terminology and phlebotomy and processing procedures.
Excellent communication, time management, teaching, and organizational skills.
Demonstrates skills in accomplishing operations of the section through personal organization and time management, adaptability, motivation and good decision making.
Ability to lead, motivate and coach employees in addition to acting as a team player in the Laboratory Operations Team.
Ability to handle all patient, visitor, and hospital staff concerns in a professional manner in compliance with the Mission and Values of Denver Health.
Microsoft Office, specifically Word, Excel, and Outlook.
Knowledge of patient rights and laws relative to those rights, such as HIPAA
Ability to remain calm in emergency situations.
Knowledge of safety and infection control practices to ensure a safe environment of care
Familiar with regulatory compliance in quality control and competency requirements.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Responsibilities

Routinely monitors and observes to ensure collaboration, understanding of issues, and workflow with observational opportunities of staff work performance.
Assists in developing and implementing functional policies and procedures.
Ensures proper equipment is in place for both phlebotomy and processing in all necessary areas.
Assists the Administrative Director with budget oversight to ensure cost-effective care and ensure a balance of FTE’s, supplies, and replacement of equipment.
Ensures cross-training and perform phlebotomy and processing as needed. Ensures training competency checklists are completed and discussed with the employee to establish developmental, training or remedial training needs/goals. Oversees competency testing and professional standards of the phlebotomy and processing teams.
Completes annual evaluations in a timely manner providing staff with documented feedback and action plans reflective of challenging opportunities for growth and improvement. Sets clear expectations for behavior, productivity, mentoring, and setting of developmental goals. Completes coaching and disciplinary actions in a timely manner after careful investigation.
Participates in tracers, mock surveys, and survey activities in order to maintain compliance with accrediting agencies.

Benefits

Generous paid time off
Fully paid parental leave
Exceptional retirement contributions
Comprehensive health coverage
Nationally recognized well-being programs
Tuition assistance
Career advancement pathways
Professional development
Loan forgiveness eligibility
Employer contributions
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer