Supervisor-PBO CCMC

Loma Linda • San Bernardino, CA

12d • $78,000 - $94,827

About The Position

The Supervisor-PBO CCMC supervises billing and collection operations and monitors compliance with billing and collection procedures and guidelines to ensure proper account resolution. The role coordinates with the Manager and Director regarding changes in personnel, billing, collections, work standards, and maximum reimbursement. It is primarily responsible for accounts receivable and team performance, and performs other duties as needed.

Candidates must understand and embrace the mission, purpose, and identity of Loma Linda University Health, a Seventh-day Adventist, faith- and values-based Christian institution. The organization is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

• High school diploma or GED required.
• At least one year of experience in billing and collections within a patient business office setting required.
• Ability to read and write legibly and speak English with professional quality.
• Ability to use a computer, printer, and software programs necessary for the position, such as Word, Excel, Outlook, and PowerPoint.
• Ability to operate and troubleshoot basic office equipment required for the position.
• Ability to communicate positively, effectively, and professionally with others; work calmly and courteously under pressure; collaborate; and accept direction.
• Ability to communicate effectively in English in person, in writing, and by telephone.
• Ability to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
• Ability to distinguish colors as necessary; hear sufficiently for general conversation in person and by telephone and identify workplace sounds; and see adequately to read computer screens and necessary written documents.
• Must understand and embrace Loma Linda University Health's mission, purpose, and identity.

Nice To Haves

• At least one year of healthcare supervisory experience preferred.

Responsibilities

• Supervise billing and collection operations.
• Monitor and follow billing and collection procedures and guidelines to ensure proper resolution of accounts.
• Interface and coordinate with the Manager and Director concerning changes in personnel, billing, collections, work standards, and maximum reimbursement.
• Oversee accounts receivable and team performance.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED