Supervisor-PBO CCMC

Loma Linda University Health • San Bernardino, CA

11d

About The Position

The Supervisor-PBO CCMC supervises the billing and collection operation and monitors and follows billing and collection procedures and guidelines to ensure proper resolution of accounts. The role coordinates with the Manager and Director regarding changes in personnel, billing, collections, work standards, and maximum reimbursement. The position is primarily responsible for accounts receivable and team performance, and performs other duties as needed.

A high school diploma or GED and at least one year of billing and collections experience in a patient business office setting are required. At least one year of healthcare supervisory experience is preferred. No licensure or certification is required.

Requirements

• High school diploma or GED.
• At least one year of billing and collections experience in a patient business office setting.
• Ability to read and write legibly and speak English with professional quality.
• Ability to use a computer, printer, and software programs necessary for the position, such as Word, Excel, Outlook, and PowerPoint.
• Ability to operate and troubleshoot basic office equipment required for the position.
• Ability to communicate positively, effectively, and professionally; collaborate and accept direction; remain calm and courteous under pressure; and communicate effectively in person, in writing, and by telephone in English.
• Ability to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
• Ability to distinguish colors as necessary, hear sufficiently for general conversation and workplace sounds, and see adequately to read computer screens and necessary written documents.

Nice To Haves

• At least one year of healthcare supervisory experience.

Responsibilities

• Supervise the billing and collection operation.
• Monitor and follow billing and collection procedures and guidelines to ensure proper resolution of accounts.
• Coordinate with the Manager and Director concerning changes in personnel, billing, collections, work standards, and maximum reimbursement.
• Manage accounts receivable and team performance.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED