About The Position

As the Supervisor of Patient Financial Services – Physician Billing, you will play a critical role in driving financial performance, optimizing workflows, and leading high-performing teams across multiple functional areas within the revenue cycle. The Supervisor Patient Financial Services will focus primarily with Medicare and Medicaid and manager care plans, as well as monitoring accounts receivable (AR) inventories and ensure timely account resolution. This supervisor will manage workflows related to insurance claim follow-ups, denial management, appeals and reconsiderations, payment posting issues, credit balance resolution, and authorization-related billing issues. We are seeking a leader with strong expertise in Accounts Receivable (AR) and key performance indicators who can successfully manage the full lifecycle of physician billing—improving cash flow, reducing denials, and strengthening financial controls. Monitors AR, aging, denial rates, collection performances, productivity standards, quality audit scoring, and inventory management. Develops an action plan to address performance gaps and prepares operational reporting for leadership review. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • Bachelor's Degree in Accounting Or equivalent education/experience Or equivalent work experience.
  • 5 years Progressively more responsible work experience within a healthcare environment.
  • Strong expertise in Accounts Receivable (AR) and key performance indicators

Responsibilities

  • Driving financial performance
  • Optimizing workflows
  • Leading high-performing teams across multiple functional areas within the revenue cycle
  • Focusing primarily with Medicare and Medicaid and manager care plans
  • Monitoring accounts receivable (AR) inventories and ensure timely account resolution
  • Managing workflows related to insurance claim follow-ups, denial management, appeals and reconsiderations, payment posting issues, credit balance resolution, and authorization-related billing issues
  • Managing the full lifecycle of physician billing—improving cash flow, reducing denials, and strengthening financial controls
  • Monitoring AR, aging, denial rates, collection performances, productivity standards, quality audit scoring, and inventory management
  • Developing an action plan to address performance gaps
  • Preparing operational reporting for leadership review

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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