Hiring for Supervisor, Patient Accounts in White Plains, NY

SAGE GROUP•City of White Plains, NY

7d•$69,257 - $103,897•Hybrid

About The Position

We are seeking an experienced Supervisor, Patient Accounts to oversee patient account and revenue cycle operations. The ideal candidate will have strong backend patient accounts, hospital billing, insurance reimbursement, and revenue cycle experience. Job Type: Direct Hire Schedule: Monday–Friday, 8:00 AM–4:00 PM Guaranteed Hours: 37.5 hours/week Salary: $69,257–$103,897/year Work Arrangement: Hybrid after 6 months Submission: Questionnaire required with cover sheet

Requirements

Minimum 3 years of patient accounts/revenue cycle experience
Strong backend patient accounts experience required
Hospital billing and insurance reimbursement experience required
High School Diploma or GED required
Strong knowledge of healthcare revenue cycle processes
Excellent communication, organizational, analytical, and problem-solving skills
HBI (Healthcare Business Insights) certification required and must be completed before start date

Nice To Haves

Previous supervisory or leadership experience preferred

Responsibilities

Supervise daily patient accounts and revenue cycle activities
Oversee backend billing, claims, reimbursement, and account resolution
Monitor accounts receivable and ensure timely payment and follow-up
Review billing and reimbursement issues and resolve complex account discrepancies
Support insurance verification, claims processing, denials, and payment posting
Monitor team performance, productivity, and workflow
Train, coach, and support patient accounts staff
Ensure compliance with billing policies, procedures, and applicable regulations
Analyze account trends and identify opportunities for process improvement
Collaborate with internal departments and insurance representatives to resolve issues
Prepare reports and communicate departmental performance to management