Supervisor Patient Access

Sentara Health • Harrisonburg, VA

16d • Onsite

About The Position

Sentara Rockingham Memorial Hospital located in Harrisonburg, VA, is hiring a Patient Access Supervisor - Full Time Days. The Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions. This role provides leadership, support, and mentorship to staff while maintaining compliance with hospital policies and regulatory requirements. The Supervisor, Patient Access plays a key role in process improvement, staff development, and enhancing the patient experience.

Requirements

• High School Diploma or Equivalent
• One of the following certifications required: CHAA (Certified Healthcare Access Associate), CRCR (Certified Revenue Cycle Representative), CHAM (Certified Healthcare Access Manager), CPC (Certified Professional Coder), Certified Medical Administrative Assistant (CMAA), Certified Medical Services Management (CPMSM), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS)
• 3 years of relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service

Nice To Haves

• Leadership
• supervisor
• admitting
• registration
• coordinator

Responsibilities

• Overseeing the daily operations of the department
• Ensuring efficient and accurate registration
• Ensuring financial clearance
• Ensuring front-end revenue cycle functions
• Providing leadership, support, and mentorship to staff
• Maintaining compliance with hospital policies and regulatory requirements
• Process improvement
• Staff development
• Enhancing the patient experience

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED