Supervisor Patient Access – St. Peter's Hospital - FT Rotating Shift
About The Position
St. Peters Health Partners, a member of Trinity Health, employs over 120,000 colleagues across numerous hospitals and health centers in 21 states. Trinity Health is committed to serving diverse populations by training colleagues to recognize and apply cultural beliefs, values, traditions, language preferences, and health practices of the communities they serve to achieve positive health outcomes. The organization values diverse perspectives and experiences, believing they lead to innovative solutions. This position offers a convergence of career opportunities and quality of life, with strong orientation programs, generous tuition allowances, career development, and flexible positions and shifts to accommodate various schedules.
Requirements
- High school diploma or an equivalent.
- Minimum of two years of experience in office work, working in Pre-Service or Patient Access operations with supervisory or lead responsibilities.
- Highly organized and able to focus in a diverse, fast-paced environment.
- Ability to sit, walk, and stand for long periods of time.
- Ability to lift 30 lbs., push over 200 lbs. in a wheelchair if needed.
- Manual dexterity and visual ability for keyboarding and data entry.
- Hearing acuity required for patient interviews.
- Mental concentration is essential for accurate data collection within a multi-functional, diverse environment.
- Knowledgeable with various computer programs including, but not limited to Microsoft Office, UKG/Kronos, WorkDay.
Nice To Haves
- Associate degree in Accounting or Business Administration preferred.
- Experience with Epic is preferred.
Responsibilities
- Supervising the Patient Access staff teams in their mission to receive and register all patients.
- Overseeing daily operations of the Patient Access Department.
- Filling any departmental position as needed.
- Holding monthly department meetings.
- Assisting the department manager with hiring, orienting, training, and maintaining department standards, including corrective actions as necessary.
- Implementing departmental staffing plans to schedule and maintain adequate staffing.
- Preparing and administering annual competency reports, self-learning modules, and ensuring annual health assessment completion for all direct reports.
- Making administrative decisions in the absence of the Manager.
Benefits
- Competitive Pay
- Paid Leave
- Shift Differentials
- Generous tuition allowance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
