Supervisor, Patient Access

Redeemer Health•Abington Township, PA

About The Position

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.

Requirements

High school diploma or GED required. Must be able to show official proof of education.
Health Care registration experience required.
Knowledge of insurance plans, regulations and practices
Ability to set and maintain priorities when dealing with multiple demands and interruptions
Ability to mentor, counsel and evaluate employees
Proficient in Microsoft Word, Excel.
Excellent communication and organizational skills
Excellent customer service skills

Nice To Haves

Prior supervisory experience preferred.
Knowledge of medical terminology, ICD 10 and CPT coding preferred

Responsibilities

Responsible for the daily supervision of the Patient Access Staff performing registration functions in specialty service areas (Pre-admission Testing, Cath Lab/IR, Sleep Lab/Respiratory, Rehab locations, Wound Care, Counseling Center and outpatient covid registration).
Monitors the daily workflow, quality and productivity of staff.
Ensures the registration process is followed according to procedure, authorizations are obtained and on file, copays/patient payments are collected, and insurance verification is performed.
Establishes relationships with other department managers to collaborate in the care of our patients.
Performs annual evaluations with staff.
Produces monthly statistics as requested.