Supervisor Patient Access - Admitting

Providence•Los Angeles, CA

1d•Onsite

About The Position

The Patient Access Supervisor directs and supervises the Admitting and Communication departments’ operations and staff activities, including patient registration, the switchboard, emergency paging systems, and physician answering service. Under the general supervision of the Director, the supervisor monitors, supervises, and evaluates staff registering inpatient, outpatient, and emergency room patients, ensuring complete and accurate information is collected courteously and professionally. The role is responsible for generating complete and accurate final patient bills for all insurers and coordinating the hospital’s electronic billing system and cashier office. The position involves frequent contact with admitting, communication, patient accounts, other hospital departments, and patients, with occasional contact with medical staff. The supervisor completes special projects and studies, such as reports on departmental activities and functions; attends hospital management meetings and training; participates in management, patient care, quality assurance, and related committees; and shares ideas and recommendations for methods and procedures. This is a full-time position at Providence Cedars-Sinai Tarzana Medical Center in Tarzana, California, working 40-hour evening shifts. Providence describes its culture as focused on patient-centered, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Requirements

One year of supervisor experience.
Obtain a California Fire and Life Safety Card from a National Organization within 30 days of hire.

Nice To Haves

Bachelor’s degree in a business-related field, or formal training equivalent to a four-year college degree.
Two years of experience in patient accounts, admissions, or patient registration activities, and experience in the communications industry.

Responsibilities

Direct and supervise Admitting and Communication departmental operations and staff activities.
Oversee patient registration and the operation of the switchboard, emergency paging systems, and physician answering service.
Monitor, supervise, and evaluate staff registering inpatient, outpatient, and emergency room patients.
Ensure complete and accurate patient information is obtained in a courteous and professional manner.
Generate complete and accurate final patient bills for all insurers.
Coordinate the electronic billing system and the hospital cashier office.
Complete special projects and studies, including reports on departmental activities and functions.
Attend hospital management meetings and training.
Participate in management, patient care, quality assurance, and other related committees.
Share ideas and provide recommendations on new methods and procedures.