Supervisor - Operations

Wesco • Buena Park, CA

6d • $70,530 - $91,688

About The Position

The Supervisor - Operations supervises one or more departments within a warehouse operation, which may include receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse housekeeping. The role trains, coaches, and counsels associates and may have at least two direct reports. It ensures compliance with operational, audit, safety, and other company policies while focusing on customer requirements and contributing to the development of processes and procedures. The position reports directly to a Manager or Senior Manager Operations.

Requirements

• High school degree or equivalent required.
• Three years of warehouse and distribution operations experience.
• One year of experience leading warehouse associates.
• Ability to operate a forklift or obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction, or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Ability to resolve problems in a timely manner under stressful situations.
• Comfort working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.
• Ability to lift packages up to 50 pounds.
• Ability to bend or stoop excessively and climb ladders.

Nice To Haves

• Forklift certification preferred.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, completed work, error rates, and related metrics, and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection processes are accurate and eliminate excess costs.
• Ensure a safe working environment and compliance with safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitor performance standards for warehouse functions, including picking, packing, and shipping.
• Process returned merchandise.
• Establish and monitor performance standards for equipment, assembly, housekeeping, and related functions.
• Develop and implement training certification programs and ensure warehouse employees receive training.

Benefits

• Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to the applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED