Supervisor, Operations

Performance Team•Hopedale, MA

57d•$65,000 - $69,000•Onsite

About The Position

Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. This position is full-time and on-site. Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must be authorized to work for any employer in the U.S.

Responsibilities

Maintain adequate records of inventory adjustments – cycles, physicals and catch weight audits performed
Assist with Inventory Control. Maintains inventory accuracy.
Maintain Supply Areas.
Involves maintaining computerized records of inventory, Performing cycle count, investigate variances, adjust inventory records as required
Reviews inbound appointment log and open order report each day in order to plan work activities.
Plans inbound and out bound schedules accordingly to meet customer metrics.
Determines staffing needs based on work load and schedules staff accordingly.
Assigns workers to specific duties based on work load and shipping schedules.
Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates.
Tracks productivity and qualifies performance by individual, function, and department.
Works with Inventory Control to ensure the highest level of inventory accuracy possible.
Manages payroll of department.
Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
Determines work procedures, prepares work schedules, and expedites workflow.
Issues written and oral instructions.
Ensures that proper safety procedures are followed.
Maintains harmony among workers and resolves grievances.