Supervisor, Operations

Maersk•United States of Americas, MA

26d•Onsite

About The Position

Maersk Warehousing and Distribution USA LLC is seeking Operations Supervisors for its new location in Hopedale, Massachusetts. The Supervisor oversees and coordinates warehouse activities involving ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts. The position is full-time and on-site. Available schedules are Sunday through Wednesday or Wednesday through Saturday, 4:00 p.m. to 2:30 a.m.; schedules may vary with business needs, and availability flexibility is required. The Supervisor directly manages more than 20 Operations employees and performs supervisory duties under company policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and handling complaints and problems. The role supports inventory accuracy, workflow, productivity, staffing, safety, and customer operational metrics.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Must be authorized to work for any employer in the United States.
Flexibility in availability is required because schedules may vary based on business needs.

Responsibilities

Maintain adequate records of inventory adjustments, including cycles, physical counts, and catch-weight audits.
Assist with inventory control, maintain inventory accuracy, and maintain supply areas.
Maintain computerized inventory records, perform cycle counts, investigate variances, and adjust inventory records as needed.
Review inbound appointment logs and open-order reports daily to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to duties based on workload and shipping schedules.
Review and update operational procedures and ensure warehouse associates understand them.
Track and qualify productivity and performance by individual, function, and department.
Work with Inventory Control to achieve the highest possible level of inventory accuracy.
Manage department payroll.
Advise employees on handling received, stored, and shipped items; equipment use; stock maintenance; and related problems.
Trace item histories to identify causes of inventory discrepancies and recommend corrective actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and problems.