Supervisor, Operations

Maersk•Usa, NJ

19d

About The Position

Performance Team provides end-to-end warehousing and distribution logistics through a network of storage facilities. The Supervisor, Operations oversees and coordinates workers involved in ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in a stockroom, warehouse, or yard. The role plans workflow and staffing to meet customer metrics, monitors operational performance and inventory accuracy, manages department payroll, and ensures safe work practices. The supervisor directly leads more than 50 Operations employees and carries out supervisory responsibilities consistent with company policies and applicable laws, including hiring, training, directing work, performance appraisal, discipline, and resolving employee concerns.

Requirements

At least 3 years of supervisory or management experience in a logistics, warehouse, distribution, or supply chain environment.
Experience leading a team of 50 or more direct reports.
High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Authorization to work for any employer in the United States.

Nice To Haves

Experience utilizing third-party logistics (3PL).

Responsibilities

Review inbound appointment logs and open-order reports each day to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to specific duties based on workload and shipping schedules.
Review and update operational procedures and ensure they are communicated to and understood by warehouse associates.
Track productivity and assess performance by individual, function, and department.
Work with Inventory Control to support the highest possible inventory accuracy.
Manage department payroll.
Advise employees on handling items received, stored, and shipped; equipment and methods for handling and maintaining stock; and related issues.
Trace item histories to investigate inventory discrepancies and recommend corrective actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.