Supervisor - Operations

Wesco•Fairburn, GA

About The Position

As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation, including receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse housekeeping. You will report directly to a Manager or Senior Manager Operations. You will train, coach, and counsel associates, and may have at least two direct reports. You will comply with operational, audit, safety, and other company policies, focus on meeting customer requirements, and contribute to the development of processes and procedures.

Requirements

High school degree or equivalent required.
Three years of warehouse and distribution operations experience.
One year of experience leading warehouse associates.
Ability to operate a forklift or obtain forklift certification.
Strong knowledge of inventory control processes.
Knowledge of electrical, construction, or mechanical products.
Strong communication and interpersonal skills.
Strong time management skills.
Basic computer skills.
Attention to detail.
Ability to learn and use business planning systems.
Ability to resolve problems in a timely manner under stressful situations.
Comfortable working in a team environment.
Ability to operate hand and power tools and equipment.
Ability to anticipate and prepare for customer needs.

Nice To Haves

Forklift certification preferred.

Responsibilities

Coordinate employee work assignments to achieve inbound and outbound service requirements.
Direct achievement of performance objectives related to productivity, quality, service, and safety.
Monitor workflow, completed work, error rates, and related metrics, and take corrective action.
Ensure procedures are observed, implemented, and enforced.
Confirm quality and inspection processes are accurate and eliminate excess costs.
Ensure a safe working environment and compliance with safety regulations.
Maintain accurate time, attendance, and performance management records.
Maintain positive employee relations and morale.
Recommend performance management actions.
Assist in developing and documenting warehouse processes.
Establish and monitor performance standards for warehouse functions, including pick, pack, and ship.
Process returned merchandise.
Establish and monitor performance standards for equipment, assembly, housekeeping, and other functions.
Develop and implement training certification programs and ensure warehouse employees receive training.