Supervisor - Operations

Accu-Tech • Lehi, UT

16d • $58,775 - $76,407

About The Position

The Supervisor - Operations supervises one or more departments within a warehouse operation, including receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse housekeeping. The role reports directly to a Manager or Senior Manager Operations and may have at least two direct reports. The supervisor trains, coaches, and counsels associates; complies with operational, audit, safety, and other company policies; focuses on meeting customer requirements; and contributes to the development of processes and procedures.

Requirements

• High school degree or equivalent required.
• Three years of warehouse and distribution operations experience.
• One year of experience leading warehouse associates.
• Ability to operate a forklift or obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction, or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Experience with warehouse management systems (WMS) software.
• Technological proficiency, including the ability to navigate multiple user interfaces and software systems efficiently and accurately.
• Attention to detail.
• Ability to learn and use business planning systems.
• Ability to resolve problems in a timely manner under stressful situations.
• Comfort working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.
• Ability to lift packages weighing up to 50 pounds.
• Ability to perform excessive bending or stooping, climb ladders, use hand tools, and use heavy machinery such as a forklift.

Nice To Haves

• Forklift certification preferred.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, completed work, error rates, and related metrics, and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm the quality and inspection process is accurate and eliminate excess costs.
• Ensure a safe working environment and follow safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitor performance standards for warehouse functions, including picking, packing, and shipping.
• Process returned merchandise.
• Establish and monitor performance standards for equipment, assembly, housekeeping, and related functions.
• Develop and implement training certification programs and ensure warehouse employees receive training.
• Attend all required monthly safety meetings.

Benefits

• Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
• For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED