Supervisor, Operations

Maersk•Usa, OH

11d•Onsite

About The Position

The Supervisor, Operations supervises and coordinates warehouse or stockroom activities involving ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts. The role plans daily work based on inbound appointments and open orders, schedules staffing and work assignments to meet customer metrics, monitors productivity and performance, and maintains inventory accuracy. The position is full-time and on-site and directly supervises more than 20 Operations employees. Supervisory duties include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to supervise employees in accordance with organizational policies and applicable laws.

Responsibilities

Maintain records of inventory adjustments, including cycle counts, physical inventories, and catch-weight audits.
Assist with inventory control, maintain inventory accuracy, and maintain supply areas and computerized inventory records.
Perform cycle counts, investigate variances, and adjust inventory records as required.
Review inbound appointment logs and open-order reports daily to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to duties based on workload and shipping schedules.
Review and update operational procedures and ensure they are communicated to and understood by warehouse associates.
Track productivity and assess performance by individual, function, and department.
Work with Inventory Control to achieve the highest possible level of inventory accuracy.
Manage department payroll.
Advise employees on handling items and on equipment and methods for handling, storing, maintaining, and shipping stock.
Trace item histories to investigate discrepancies between inventory and stock-control records and recommend corrective actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, train, assign, direct, and appraise employees; reward or discipline employees; and address complaints and resolve problems.