Supervisor, Operations

Saks Fifth Avenue

28d • $51,000 - $68,000 • Onsite

About The Position

In the Supervisor, Operations role you will be responsible for overseeing associates in various roles across departments. Review quality performance scores and coach associates as needed. Update communication board within department to assign workload to associates and be able to evaluate workload and make resource adjustments as needed.

Requirements

• Requires attention to detail and ability to work independently
• Ability to multi-task, have strong communication and organizational skills
• Bachelor's degree from a four-year college or university; or two or more years related experience and/or training; or the equivalent combination of education and experience.

Responsibilities

• Recruit, interview and hire associates.
• Maintain daily productivity, metric goals, and monitor attendance of department.
• Coach, motivate, and counsel associates as needed
• Provide training and information to improve accuracy and efficiency
• Be proactive in cross training and keep detailed records of skill set on each associate
• Plan daily workflow, assignments, and priorities
• Work with other departments to coordinate flow through the facility to meet distribution goals
• Maintain communication with manager regarding all department activities and issues.
• Ensure all safety guidelines are followed, and a culture of safety is present in work area.
• Ensure all administrative tasks are completed as assigned.
• All other duties as assigned.
• Creating, managing, and supporting recognition and communication programs

Benefits

• medical insurance
• vision insurance
• dental insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level