Supervisor - Operations
About The Position
The office supervisor oversees the daily operations of the office staff. The role supervises administrative staff and office clerks, paperwork filing and imaging, and office employees’ hours and time cards. The supervisor also addresses and resolves personnel issues and ensures proper communication between a terminal and the CSR team. The job operates in an office environment or remotely. It involves using a computer, telephone, and other office equipment as needed. The work environment has typical open-office noise and frequent interruptions. The employee is regularly required to sit, talk, or hear.
Requirements
- Microsoft 365 skills.
- Strong communication and leadership skills.
- Ability to multitask and prioritize.
- Customer service-oriented approach to work.
Responsibilities
- Oversee the daily operations of the office staff.
- Supervise administrative staff, including office clerks.
- Supervise paperwork filing and imaging.
- Supervise office employees’ hours and time cards.
- Intervene in and resolve personnel issues.
- Ensure proper communication between a terminal and the CSR team.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
