Supervisor - Operations

Wesco • Cranbury Township, NJ

23d • $70,530 - $91,688

About The Position

The Supervisor - Operations supervises one or more departments within a warehouse operation, which may include receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse housekeeping. The role reports directly to a Manager or Senior Manager Operations and may have at least two direct reports. The supervisor trains, coaches, and counsels associates, complies with operational, audit, safety, and other company policies, focuses on meeting customer requirements, and contributes to the development of processes and procedures. The schedule is Monday through Friday; shift hours may vary based on business needs, and schedule flexibility is required. Additional schedule details are discussed during the interview process.

This is a physically strenuous warehouse position. Duties may require lifting packages up to 50 pounds, excessive bending or stooping, climbing ladders, using hand tools, and operating heavy machinery such as a forklift. The posting states that the vacancy is current and active and intended for immediate hire.

Requirements

• High school degree or equivalent required.
• Three years of warehouse and distribution operations experience.
• One year of experience leading warehouse associates.
• Ability to operate a forklift or ability to obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction, or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Ability to resolve problems in a timely manner under stressful situations.
• Comfort working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.
• Ability to lift packages up to 50 pounds, bend or stoop, climb ladders, use hand tools, and operate heavy machinery as required.

Nice To Haves

• Forklift certification preferred.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, completed work, error rates, and related metrics, and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm that quality and inspection processes are accurate and excess costs are eliminated.
• Ensure a safe working environment and follow safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitor performance standards for warehouse functions, including picking, packing, and shipping.
• Process returned merchandise.
• Establish and monitor performance standards for equipment, assembly, housekeeping, and related functions.
• Develop and implement training certification programs and ensure warehouse employees receive training.

Benefits

• Eligible employees may receive paid time off.
• Eligible employees may receive medical coverage.
• Eligible employees may receive dental coverage.
• Eligible employees may receive vision coverage.
• Eligible employees may receive retirement savings plans.
• For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED