Supervisor - Operations

Wesco • New Brighton, MN

3d • $64,653 - $84,048

About The Position

The Supervisor - Operations supervises one or more departments within a warehouse operation, including receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse housekeeping. The role trains, coaches, and counsels associates, may have at least two direct reports, and reports directly to a Manager or Senior Manager Operations. The supervisor complies with operational, audit, safety, and other company policies, focuses on meeting customer requirements, and contributes to the development of processes and procedures.

Requirements

• High school degree or equivalent.
• Three years of warehouse and distribution operations experience.
• One year of experience leading warehouse associates.
• Ability to operate a forklift or ability to obtain forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction, or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Ability to resolve problems in a timely manner under stressful situations.
• Comfort working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.
• Ability to lift packages weighing up to 50 pounds; work may involve excessive bending or stooping, climbing ladders, using hand tools, and operating heavy machinery such as a forklift.

Nice To Haves

• Forklift certification.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, completed work, error rates, and related metrics, and take corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm that quality and inspection processes are accurate and excess costs are eliminated.
• Ensure a safe working environment and follow safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitor performance standards for warehouse functions, including picking, packing, and shipping.
• Process returned merchandise.
• Establish and monitor performance standards for equipment, assembly, housekeeping, and related functions.
• Develop and implement training certification programs and ensure warehouse employees receive training.

Benefits

• Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED