Supervisor, Operations

Performance Team•Brookshire, TX

5d•$65,000 - $67,000

About The Position

The Supervisor, Operations supervises and coordinates workers responsible for ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in a stockroom, warehouse, or yard. The role plans and coordinates warehouse activities to meet customer metrics and operational goals, oversees staffing and workflow, tracks productivity and performance, supports inventory accuracy, manages department payroll, and ensures safe work practices. The supervisor directly oversees more than 20 Operations employees and carries out responsibilities including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with flexibility needed to meet operational goals. Performance Team provides end-to-end warehousing and distribution logistics through a network of storage facilities, with services for receiving, storing, processing, and dispatching cargo.

Requirements

High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Must be authorized to work for any employer in the United States.

Responsibilities

Review the inbound appointment log and open order report each day to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to specific duties based on workload and shipping schedules.
Review and update operational procedures and ensure they are communicated to and understood by warehouse associates.
Track productivity and evaluate performance by individual, function, and department.
Work with Inventory Control to support the highest possible inventory accuracy.
Manage department payroll.
Advise employees on handling received, stored, and shipped items; equipment and methods for handling, storing, maintaining, and shipping stock; and related problems.
Trace item histories to investigate inventory discrepancies and recommend remedial actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.