Supervisor, Operations Support | Full Time

Sanford HealthWeston, WI
Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role provides day-to-day guidance and supervision to administrative staff. In addition, it maintains office services by organizing office operations and procedures; approving employee time; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; and assigning and monitoring clerical functions for all departments within the designated area. The position coordinates administrative and support functions of one or more executives and management personnel, maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement, and completes operational requirements by scheduling and assigning employees and following up on work results. It supervises administrative staff by recruiting, selecting, orienting, and training employees, and maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results. The role also prepares administrative budgets and participates in the development of operational and administrative policies, performs as a project manager for departmental projects and organizational changes, and acts as a liaison to all departmental management, prioritizing work activities throughout the department. It advises on organizational best practices for internal resource coordination, delivers corrective feedback in a manner that inspires accountability and self-redirection, and coaches others on operating personnel management systems and their processes. The position manages conflict and competition between teams and across organizational lines, consults on a full spectrum of enterprise office administration activities, and organizes and coordinates large meetings and conferences. It monitors the effectiveness of support staff and recommends improvements, and contributes to office administration improvements and best practices. The role demonstrates the ability to maintain confidentiality and exercise appropriate judgment, possesses excellent organizational skills, including attention to detail and thorough follow-up, and demonstrates the ability to successfully handle multiple priorities. It exhibits computer competence, including knowledge of and experience using Word, Excel, Power Point, etc.; accurate typing skills, and the ability to use general office machines.

Requirements

  • Bachelor’s degree in business, business administration or a minimum of six years’ related experience required.
  • Demonstrated ability to maintain confidentiality and exercise appropriate judgment.
  • Excellent organizational skills, including attention to detail and thorough follow-up is required.
  • Demonstrated ability to successfully handle multiple priorities.
  • Demonstrated computer competence, including knowledge of and experience using Word, Excel, Power Point, etc.; accurate typing skills, and ability to use general office machines.

Responsibilities

  • Provides day-to-day guidance and supervision to administrative staff.
  • Maintains office services by organizing office operations and procedures.
  • Approves employee time.
  • Controls correspondence.
  • Designs filing systems.
  • Reviews and approves supply requisitions.
  • Assigns and monitors clerical functions for all departments within designated area.
  • Coordinates administrative and support functions of one or more executives and management personnel.
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Completes operational requirements by scheduling and assigning employees.
  • Follows up on work results.
  • Supervises administrative staff by recruiting, selecting, orienting and training employees.
  • Maintains office staff job results by coaching, counseling and disciplining employees.
  • Plans, monitors and appraises job results.
  • Prepares administrative budgets.
  • Participates in development of operational and administrative policies.
  • Performs as a project manager for departmental projects and organizational changes.
  • Acts as a liaison to all departmental management.
  • Prioritizes work activities throughout the department.
  • Advises on organizational best practices for internal resource coordination.
  • Delivers corrective feedback in a manner that inspires accountability and self-redirection.
  • Coaches others on operating personnel management systems and their processes.
  • Manages conflict and competition between teams and across organizational lines.
  • Consults on a full spectrum of enterprise office administration activities.
  • Organizes and coordinates large meetings and conferences.
  • Monitors effectiveness of support staff.
  • Recommends improvements.
  • Contributes to office administration improvements and best practices.
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