Supervisor, Operations Support Engineering

Vantor • Longmont, CO

2d • $93,000 - $135,696 • Onsite

About The Position

Vantor is hiring a Manager, Operations Support Engineering to join our Mission Operations team in Longmont, Colorado. In this role, you will lead a team of Spacecraft Operations Support Engineers responsible for sustaining mission-critical operations in a 24x7 environment. You’ll oversee personnel leadership, workforce readiness, operational execution, training, anomaly response coordination, and continuous improvement activities that enable mission success. To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Requirements

• Must be a U.S. Citizen with an active Secret security clearance and the ability to obtain and maintain a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
• Bachelor’s degree in Engineering, Aerospace, Computer Science, Business Administration, or a related field. Four additional years of relevant experience may be substituted for a degree.
• 2+ years of experience in mission operations or a related technical operational environment.
• 2+ years of leadership experience supervising, leading, or coordinating technical professionals in an operational environment.
• Ability to work on-site in Longmont, Colorado supporting mission-critical 24x7 operations, including time-sensitive requirements, incident response, anomaly resolution, and support outside of regular business hours, as required.
• Excellent verbal and written communication skills.

Nice To Haves

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance.
• Experience with satellite operations, aerospace operations, ground systems, mission operations, or space systems support.
• Experience supporting classified operations within secure or controlled environments.
• Demonstrated ability to remain calm and decisive in stressful, time-sensitive, or mission-impacting situations.
• Demonstrated ability to build high-performing teams, develop personnel, and foster a culture of accountability and operational excellence.

Responsibilities

• Lead a team of Spacecraft Operations Support Engineers supporting Vantor’s Mission Operations function.
• Supervise daily operational support activities in a 24x7 mission environment.
• Manage workforce scheduling, shift coverage, timecard approval, leave coordination, and staffing readiness for assigned personnel.
• Establish team priorities, performance expectations, training objectives, and operational goals aligned with organizational requirements.
• Ensure personnel maintain required certifications, qualifications, and operational proficiency standards.
• Partner with adjacent technical resources and subject matter experts to support training, anomaly resolution, readiness activities, and operational improvements.
• Coordinate operational issue resolution and anomaly response activities across Operations, Engineering, and other stakeholders.
• Monitor team performance and operational metrics while identifying opportunities to improve process efficiency and operational effectiveness.
• Conduct interviews, onboarding, training, coaching, performance evaluations, recognition activities, and employee development planning.

Benefits

• Robust 401(k) with company match
• Mental health resources
• Student loan repayment assistance
• Adoption reimbursement
• Pet insurance
• Incentive eligible with a target based on contribution, company performance, and/or individual results achieved

What This Job Offers

• Job Type: Full-time
• Career Level: Manager