Supervisor, Ontario Works Development Opportunity

Regional Municipality of Peel•Mississauga, ON

5d•CA$105,754 - CA$132,193•Hybrid

About The Position

The Income and Social Supports Division provides employment, financial and social support to residents of Peel to assist them in attaining an independent and stable role in the community. Through the Income and Social Supports Division, you will collaborate with internal staff and external community partners to enhance and support the Region of Peel’s vision of a Community for Life.

Requirements

Post-secondary education in Social Services or a related discipline combined with least five years’ experience in the social services field
Formal Mentoring or In-Charge/Acting Supervisor experience within Ontario Works/ Income and Social Supports
Previous experience in a Caseworker or working experience within Ontario Works is required
Experience using Social Assistance Technologies including SAMS, along with experience administering client assessments (stability supports, eligibility)
Advanced knowledge of employment and income assistance programs
Extensive knowledge of applicable legislative requirements and program controls
Well-developed communication skills both verbal and written
Effective time management skills and the ability to work within a fast paced environment
Ability to develop and monitor budgets
Ability to interpret and evaluate information to improve existing programs or to develop new approaches or processes
Ability to persuade, influence or negotiate with external contacts

Nice To Haves

Preference given to active employees in the 'ISS Career Coaching program' along with a formal leadership career plan

Responsibilities

Leads a team of employees who are responsible for the administration of both the employment and income aspects of the Ontario Works programs
Overall staff management including coaching, training, development, mentorship, etc. of designated staff within the area
Audits work of the team and conducts follow-up meetings with staff
Provides training and advisory support
Evaluates and monitors staff performance and achievement of objectives
Completes and maintains statistical reports
Interprets and evaluates information to improve existing programs or to develop new approaches or processes
Ensures quality work delivery and that service standards are exceeded or met
Uses considerable judgement to problem-solve and arrive at recommendations or conclusions
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias