Supervisor of Shelter Operations - St. Jude House

Franciscan Ministries • Crown Point, IN

8d • $20 - $21 • Onsite

About The Position

In this role, you will be responsible for overseeing the daily operations of the domestic violence shelter, ensuring a safe, supportive, and well-maintained environment for residents. This role involves supervising associates at the shelter, coordinating services, and implementing policies and procedures to support the shelter’s mission. This position is primarily full-time evenings.

Requirements

• 3+ years of leadership experience in a shelter or similar environment
• Knowledge of domestic violence issues and trauma-informed care practices
• Superb communication skills
• Ability to handle crises and make sound decisions under pressure
• Excellent organization skills

Nice To Haves

• Bachelor’s degree in social work, psychology, or related field

Responsibilities

• Supervise and train shelter associates, including scheduling, performance evaluations, and professional development.
• Ensure the shelter operates smoothly and efficiently, maintaining high standards of safety, cleanliness, and organization.
• Oversee the intake process, ensure residents receive appropriate services, and address any issues or concerns that arise.
• Develop and enforce shelter policies and procedures, ensuring compliance with legal and regulatory requirements.
• Respond to emergencies and crises, providing leadership and support to staff and residents.
• Maintain accurate records and prepare reports on shelter operations, resident services, and staff performance.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED