Supervisor of Property Management

Bremerton Housing Authority•Bremerton, WA

3d•$93,492 - $125,006•Onsite

About The Position

The Supervisor of Property Management participates in the planning, organizing and supervision of the day-to-day operations and activities of the Housing Department with a focus on those of the property management team. This position will assist in developing and updating policies, procedures, processes and forms relating to the administration of housing programs including HCV, LIHTC, LIPH, HOME, WSHFC, and other funders. Assists leadership team in ensuring compliance through quality control functions in all areas.

Requirements

A bachelor's degree or equivalent from an accredited college or vocational/technical school.
6 plus years of experience in residential property management including direct employee supervision (preference of 3 years with LIHTC Tax Credit Properties).
3 years of supervisory experience.
Experience must demonstrate high level knowledge in interpreting and utilizing applicable program regulations and federal, state, and local laws (including Landlord Tenant Laws).
Experience using Microsoft Office programs, including Word, Excel, and Outlook.
Experience with property management software, YARDI systems preferred.
Experience using various office equipment such as computers, phones, photocopiers, fax machines, mail machines, scanners, etc.
Must possess a valid driver’s license for use in Washington State with the continued ability to be covered under the Housing Authority’s auto insurance policies.
Accountability - Ability to accept responsibility and account for their actions.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Tolerance - Ability to work successfully with a variety of people without making judgments.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Reliability - The trait of being dependable and trustworthy.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Tactful - Ability to show consideration for and maintain good relations with others.
Technical Aptitude – HUD Affordable Housing Programs - Technical aptitude: Ability to comprehend complex technical knowledge and terminology of HUD affordable housing programs, specifically Low Income Tax Credit, and accurately follow applicable federal, state and local laws.

Nice To Haves

3 years with LIHTC Tax Credit Properties

Responsibilities

Supervise the work of assigned property management staff, both directly and through subordinate supervisors who oversee staff.
Recommend personnel actions including selection, discipline, termination, reassignment, and promotions. Ensure compliance with federal and state employment laws and regulations, BHA personnel policy and union contracts. Receive and resolve complaints regarding staff. Resolve union concerns or grievances for staff as appropriate. Provides coaching.
For all assigned areas of responsibility, ensure compliance with local, state and federal law and regulations and the commitments and requirements of funders. This could include the HCV Administrative Plan, ACOP, 4350.3, Tenant Selection Plans, and Management Agreements.
Ensure that all files meet audit standards in external audits by providing quality assurance oversight.
Facilitate the involvement of staff to develop, implement, and continuously improve customer service delivery.
Develops and delivers training to department staff, including new hires.
Research, analyze and problem-solve complex situations with participants, partners, and staff.
Research, refer, and resolve lease and program violations, including fraud and noncompliance. Make recommendations about participant terminations consistent with governing regulatory policies.
Lead property management response in complicated situations involving lease violations including coordinating with legal team and participating in court actions as appropriate.
Provide leadership to support the strategic plan and mission of the agency.
Other duties as assigned.

Benefits

Medical Insurance-BHA pays 95% for employee only or 90% for family
Vision Insurance-BHA pays 95% for employee only or 90% for family
Dental Insurance – 100% Covered by BHA
Life and AD&D Insurance
Washington State Retirement (PERS)
Washington State Deferred Compensation
Paid Time Off (PTO) Accrual of 150 hours in first year
Washington State Paid Sick Leave – 1 hour for every thirty hours worked (approx. 69 hours per year)
14 Paid Holidays per year
Longevity Pay
Employee Assistance Program
Tuition Reimbursement Opportunities