Supervisor of Patient Access

R1•North Vernon, IN

43d•Onsite

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Patient Access Supervisor, you will help the Registration Department manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy; with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Requirements

Experience in Patient Access or patient facing roles within a hospital environment.
Revenue Cycle experience
High School diploma

Nice To Haves

Exceptional leadership experience in a supervisory role.
Broad understanding of daily Patient Access functions and operations.

Responsibilities

Assesses staffing patterns and schedules to optimize departmental resources and productivity.
Develops and implements a quality assurance program.
Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
Keeps abreast of insurance company changes and updates.
Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.