Supervisor Maint Contract Inspections

City of Toronto•Union, NJ

12d•Onsite

About The Position

The Transportation Services Division’s Maintenance & Delivery is seeking an experienced Supervisor of Maintenance Contract Inspections to join the team. In this role, you will supervise and train inspection staff responsible for day-to-day contract delivery summer and winter operations and support the preparation and issuing of contracts. You will also oversee the contract administration for critical city contracts that ensure the maintenance of Toronto’s public rights-of-ways, including streets, bikeways, and sidewalks. In this role, you will support the delivery of essential road operations services and conduct a larger ongoing review of the division’s service delivery approach. This is an exciting time to join the Maintenance & Delivery Section, which is leading the transformation of Toronto’s maintenance and delivery operations. The Section’s major initiatives include multi-modal winter maintenance, road, sidewalk, and bikeway repairs, capital construction contract development, delivery, inspection, and the installation and maintenance of signage and pavement markings. The CCDI unit is at the forefront of delivering operating and capital programs with a strong focus on cost efficiency, sustainability, equity, and multi-modal transportation solutions.

Requirements

Post-secondary degree or diploma in Civil Engineering/Civil Engineering Technologist/Technician and/or the equivalent combination of education and experience.
Extensive experience managing and administering contracts, as well as conducting inspections of installations, materials, and methods of construction.
Considerable experience leading, planning and providing work direction for technical and administrative staff, contractors, and consultants in a unionized and/or non-union environment.
Experience in the principles of winter maintenance and its various applications as it relates to municipal service delivery.
Must possess and be able to maintain a valid Province of Ontario class "G" driver's licence and be eligible to qualify for a City driver's permit including the ability to drive during various inclement weather conditions.
Customer service, conflict management and interpersonal skills to resolve issues and customer service complaints from staff, members of the public, contractors and external agencies including utility companies.
Proficient computer skills to utilize a variety of software including Microsoft Office Suite (e.g. Word, Excel, PowerPoint and MS Outlook).
Ability to read and interpret technical drawings, specifications and reports.
Ability to work beyond normal business hours, including on standby, nights and weekends including various shifts and drive in inclement weather conditions.
Ability to effectively represent the Division and to maintain relations and work with community and interest groups, the general public, elected officials, internal and external clients and consultants.

Nice To Haves

Ability to use SAP, Maximo, and RACS (Road Allowance Control System and or other municipal maintenance management or budget systems would be an asset.
Knowledge of relevant legislation, regulations, codes, collective agreements and policies including City of Toronto Standards and Specifications for road works, Ontario Provincial Standards and Specifications (OPSS), the Construction Act, Occupational Health and Safety Act, Employment Standards Act and other applicable legislation.
Experience with AutoCAD, Microstation, Bluebeam, SketchUp, and/or ArcGIS or QGIS would be considered an asset.

Responsibilities

Oversee Maintenance Patrollers and Inspectors of Municipal Construction staff to deliver annual and ongoing maintenance contracts.
Supervise, motivate, and train staff, fostering teamwork and continuous learning.
Daily oversight will include scheduling, assigning tasks, reviewing work, approving time off, monitoring performance, promoting continuous learning, and fostering innovation.
Hear grievances in accordance with the collective agreement and recommend disciplinary actions.
Lead and support preparing and administering budgets and scopes for summer and winter contracts, monitoring compliance, and ensuring quality.
Oversee construction inspections for City projects delivered by third-party contractors.
Conduct pre-construction and progress meetings, maintain contract records, and ensure compliance with audit requirements.
Engage with members of the public, inter-divisional partners, elected officials, and other stakeholders, including addressing service requests and inquiries originating from the City’s 311 system.
Resolve disputes with staff, stakeholders, the public, officials, contractors, and utility representatives.
Convey technical concepts to non-technical audiences.
Perform regular emergency and seasonal duties.
Be available on-call.