Supervisor of Janitorial Services

The Arc Jefferson St Lawrence•Watertown, NY

3d•Onsite

About The Position

Responsible for the overall supervision and cleaning performance of a custodial contract. This role involves supervising and developing task schedules for workers engaged in custodial services, providing high-quality cleaning standards, and assisting in cleaning as needed. The position requires maintaining cleaning standards according to the contract SOW, managing supplies and equipment within budget, and ensuring safety programs and training requirements are met. The supervisor will also plan and monitor periodic work, assist in performance reviews, motivate team members, address work quality issues, and provide leadership by example. Detailed documentation of incidents and regular communication with management are also key responsibilities.

Requirements

Associates Degree or High School Diploma
One-year relevant work experience preferred.
Must be knowledgeable and capable of performing cleaning and disinfecting.
Must be willing to supervise and train custodial staff and/or people with disabilities.
A valid New York State Driver’s License is required.
Authorized to work in the United States.
Provide supervision and guidance to the employees at this work site.
Must provide own transportation to work.
Ethical Conduct/Professionalism
Time Management/Organizational Skills/Detail Oriented
Leadership
Communication Skills
Ability to Work Independently

Nice To Haves

One-year relevant work experience preferred.

Responsibilities

Supervise and develop task schedules for workers engaged in custodial services.
Provide "model" quality cleaning standards, and assist in cleaning as needed.
Maintain cleaning standards following the contract SOW.
Work with the QC Manager to ensure SDS books, supplies and equipment are properly operated, stocked, and maintained.
Monitor the use of supplies and equipment within a specified budget.
Maintain the safety program, and ensure that training requirements are met for all staff.
Plan and monitor the completion of all periodic work.
Assist in conducting performance reviews, motivating team members and creating strategies to boost productivity.
Address work quality issues and other concerns in an effective, timely manner.
Provide leadership by example i.e. being punctual and exceptional attendance records.
Provide detailed documentation of incidents or contract issues.
Communicate with Quality Control Manager and Contracts Manager on a regular basis.
Adhere to all Agency Policies and Procedures.
Support the goals, objectives, and philosophy of the agency.
Comply with CQL, Justice Center, HIPAA and Corporate Compliance regulations.
Other duties as assigned.