Supervisor of Indoor Recreation Programs

Strathcona County•Sherwood Park, AB

14h•CA$90,792 - CA$113,485•Onsite

About The Position

This posting is for 1 temporary full-time position up to 18 months. Are you passionate about indoor recreation? Do you have a knack for leadership and a love for community engagement? Strathcona County is seeking a dynamic Supervisor for Indoor Recreation Programs to oversee a diverse range of programs including aquatics, sport and leisure, inclusion, education, play and wellness. This role is pivotal in managing and leading our indoor recreation program team to ensure we meet the evolving needs of our community. If you are a strategic thinker with a passion for recreation, we want to hear from you! Apply today to join our team and make a positive impact on our community.

Requirements

Post-secondary Degree in Recreation Administration, Business, or related discipline with 2 years of related experience; or post-secondary Diploma with 4 years of related experience
Minimum of 3 years in a supervisory capacity
Current Standard First AID with CPR-HCP, and WHIMIS is required
Proficiency in Microsoft Office
Strong interpersonal, public relations, and communication skills
Excellent organizational and time management skills
Strong analytical and problem-solving skills
Experience and knowledge in change management
Ability to manage multiple tasks and projects simultaneously
Flexibility to work irregular hours to provide supervisory support during peak times
Submission of a Satisfactory Criminal Record Check
Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits

Nice To Haves

experience with IntelliGenz software is an asset
OH&S Supervisory courses are assets

Responsibilities

Build and lead a talented team focused on delivering high-quality programs, leading the team through change management and conduct crucial conversations when required
Supervise, guide and support the recreation program team to program activities in our indoor recreation facilities
Foster strong internal communication across various work teams and program instructors
Provide clear communication to support positive guest services related to registration processes and program preparedness
Liaise with business systems and marketing for proper representation in online and print materials
Network, conduct research and assess community needs, identifying industry trends
Develop and evaluate programs to address service gaps and measure success in alignment with the Recreation and Culture Strategy outcomes and department business plan
Develop innovative programs using a lens of accessibility and inclusivity
Collaborate with other facility and program supervisors to optimize space utilization and meet community needs
Coordinate systems, procedures, and processes in support of the planning and implementation of indoor recreation programs across multiple facilities.
Support course and class management and enrolment in program registration software
Collect and analyze program data and programs evaluations to develop attraction and retention plans
Focus on maximizing the guest experience through a continuous improvement lens
Understand utilization gaps and work collaboratively on effective use of space while meeting community need
Work with the branch accountant to manage budgets, maximize revenue, and recover costs
Explore opportunities for sponsorship and develop pricing strategies

Benefits

Competitive salary
Comprehensive benefits package
Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Paid and unpaid leave programs
Earned day off program
Employee and family assistance program
Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace