Supervisor of Food and Nutrition

Trinity Health•Ann Arbor, MI

1d•Onsite

About The Position

Under the general direction of the Manager for Food/Nutrition Services, this role takes the lead in planning and implementing programs for providing food services at SJMHS and SJMLH. The position assists with developing policies and procedures with effective resource utilization to ensure compliance with regulatory agencies and internal standards. Responsibilities include interviewing and selecting candidates for positions in the food/nutrition departments, developing and implementing basic training and continuing in-service education programs, and evaluating the performance of direct reports. The role also involves creating and overseeing new and upscale menu programs for patient and guest food service operations, researching recipes, preparing purchasing lists, and creating and preparing new menu items to meet meal schedules and customer demands.

Requirements

High school diploma or equivalent.
Serve Safe Certification
Two years beyond high school in culinary arts or equivalent education and experience.
Minimum of 5 years of progressively more responsible work experience.
Interpersonal skills and phone manners necessary to communicate with guests and other workers.
Ability to read, write, and perform basic arithmetic calculations in preparation of complex recipes.
Creative skills necessary to prepare and present fine foods.
Understanding of modified and special diets in order to provide appropriate food for individual patient requirements.
Strong knowledge of recipes and proper portioning guidelines to assure patient satisfaction and excellent nutritional care.

Responsibilities

Acts as liaison to departments and areas to assure expedient response to patient and customer concerns.
Trains, educates and develops staff to equip them with the basic skills for good customer service and to perform job duties/responsibilities.
Supervises the activities of personnel by interviewing and making decision for hiring, orienting, training, coaching, evaluating and terminating employees.
Communicates expectations to staff.
Monitors and reviews staff performance on a regular basis.
Develops and implements a personal development program to ensure continuing professional growth.
Develops hours of operations and necessary staffing models.
Monitors daily operations to ensure compliance with departmental quality standards.
Assists manager with financial management related to budget, FTEs and supplies.
Provides input to plans developed to reduce expenses and keep within financial targets.
Researches and designs new menu plans for various food service programs and customer populations, specifically focusing on current culinary trends and heart healthy cooking.
Keeps recipes, files and quantity reports relative to these programs up-to-date.
Inventories supplies and prepares purchasing lists weekly, completing appropriate forms and related computer data entry.
Assures daily special menus are prepared and presented appropriately and on-time by setting production schedules.
Oversees the work of all Food Service staff assigned to assist in these special preparations.
Provides training (as) necessary to other staff.
Prepares all complex and high skilled culinary dishes, following established production guidelines.
Maintains responsibility for the quality of the end point product.
Adjust recipes when necessary with approval of Manager of Food/Nutrition Department.
Conducts research into customer likes and dislikes and makes appropriate changes to menu offerings utilizing customer suggestions.
Completes other additional duties as assigned.
Maintains good rapport and cooperative relationships.
Approaches conflict in a constructive manner.
Helps to identify problems, off solutions, and participates in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital.
Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Behaves in accordance with the Mission, Vision, and Values of SJMHS.
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Performs other duties as assigned.