Supervisor of Events - Dolby Live - Park MGM
About The Position
Step into the action at Dolby Live as a Supervisor of Events, supporting one of the most iconic entertainment venues in the world. This hourly, part-time, on-call role is responsible for overseeing our front-of-house team to ensure smooth operations and unforgettable guest experiences. From leading staff and supporting event execution to upholding MGM Resorts’ world-class service standards, you’ll play a key role in bringing our shows to life. Whether it's greeting guests with a warm welcome or delivering seamless VIP experiences, you’ll help turn great events into WOW moments!
Requirements
- Must be 21 years of age or older
- High School Diploma, GED or equivalent
- Must be able to work various shifts, including weekends and all holidays
- One (1) year of customer service experience, preferably within an entertainment facility
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Responsibilities
- Supervise the Guest Services Desk, providing leadership and guidance to staff and vendors
- Provide leadership support in the Manager’s absence, to include leading pre-event briefings with staff, performance reviews and disciplinary actions as needed
- Monitor staff and vendor interactions with guests during events to ensure exceptional service
- Review and recommend operational policies and procedures to improve department efficiency
- Complete pre- and post-event reports, ensuring all equipment is properly checked out, utilized, and checked back in
Benefits
- Free meals in our Park MGM employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
