Arena Ticketing Representative - Dolby Live - Park MGM
About The Position
As an Arena Ticketing Representative, you’ll help guests get access to the best shows, events, exhibits, and attractions across all our incredible venues. From big arenas to intimate experiences, you'll be a key part of creating memorable moments. In this dynamic role, you’ll provide friendly, polished service while selling tickets, assisting with guest questions, and keeping the energy high at rotating locations throughout our properties. If you love live events, thrive in a fast-paced environment, and enjoy helping people, this is your ticket to an exciting opportunity!
Requirements
- Must be 18 years of age or older
- High School Diploma or GED
- Detail oriented, takes initiative, flexible and able to multi-task
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Nice To Haves
- Prior Box Office, Theater and Ticketing System experience preferred
Responsibilities
- Sells and processes ticket orders, will-call requests and event products for shows and events at arenas, mid-size venues, and special events, providing prompt and courteous guest service
- Provides knowledgeable answers to guest questions regarding venues, special event services and amenities
- Support guests with mobile ticket app, ticket verification and cash/credit transactions
- Assist VIP guests, Artists, Promoters, Sponsors, and Executive guests
Benefits
- Free meals in our Park MGM employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
