Supervisor, Muttart Conservatory

City of Edmonton•Edmonton, AB

3d•CA$108,839 - CA$136,046•Onsite

About The Position

As the Supervisor, Muttart Conservatory, you will provide strategic leadership and operational oversight to drive public attendance, maximize revenue-generating opportunities, and deliver diverse visitor experiences. Managing a complex $5 million expenditure and $3.5 million revenue portfolio, you will steer the full lifecycle of annual business planning, fee setting, and commercial contract management. Positioned as a true Leader of People, you will foster a creative, safe, inclusive, high-performance culture, directing talent management and labor relations for an integrated team of up to 50 technical and non-technical staff within a unionized environment. In this dynamic role, you will navigate complex space and fiscal constraints to modernize service offerings, cultivate inter-departmental partnerships, and advance long-term facility master planning up to a 10-year horizon. By integrating expert horticultural care with vibrant public programming, you will ensure that operations seamlessly align with City Plan objectives, Council priorities, and corporate environmental frameworks. If you are a collaborative leader equipped to manage robust fiscal portfolios while preserving and elevating a vital cultural legacy, this is your opportunity to make a lasting impact.

Requirements

Undergraduate degree in Recreation, Tourism, Horticulture, Facility Administration/Management, Business, Marketing, Arts, Sciences, or a related discipline, or an equivalent combination of education and experience
Minimum of 5 years supervisory experience in a park or recreation facility environment within a large complex organization
Leadership & People Management: Direct a diverse team within a unionized environment, fostering a culture of safety, engagement, and high performance while managing labor relations, grievances, and professional development
Financial & Operational Oversight: Manage complex annual budgets (expenditures and revenues), including forecasting, financial reporting, and the procurement of materials and services
Strategic Planning & Administration: Apply project management principles, navigate organizational policies, and develop business continuity and capital plans to support facility operations and long-term growth
Communication & Relationship Building: Maintain effective relationships with external partners and community partners, and provide clear communication through reports, memos, and conflict resolution
Alignment to our Cultural Commitments and Leadership Competencies
Embracing a culture of equity, diversity, reconciliation and inclusion
Valid Alberta Class 5 driver's licence (or provincial equivalent)
Applicants will be required to arrange their own transportation and, where appropriate, will be reimbursed in accordance with City of Edmonton policy. This may require the applicant to obtain business use auto insurance
Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton

Nice To Haves

Applicants may be tested

Responsibilities

Establish and promote a unified vision for the Muttart Conservatory that drives public attendance, modernizes service offerings, and aligns operations with City Plan objectives and Council priorities
Lead the development and implementation of facility operations and animation plans, including space utilization, creative exhibit procurement, and horticultural requirements to maximize revenue and diverse visitor experiences
Oversee the full lifecycle of a complex budget (including expenditures and revenues), manage year-end forecasting, execute price-point analysis for fee-setting, and pursue alternative funding streams like grants and sponsorships
Direct, coach, and mentor an integrated team of up to 50 permanent and non-permanent staff to foster an inclusive, high-performance work environment focused on employee engagement and leadership development
Manage full-lifecycle talent administration within a unionized environment, establishing clear performance expectations, collaborating with union reps to resolve grievances, and leading formal disciplinary investigations when required
Direct the procurement of partner and commercial services, manage the development of legal license terms in collaboration with Legal Services, and oversee RFPs and contract compliance
Provide high-level technical and operational expertise for facility master planning up to a 10-year horizon, identifying and preparing business plans for capital growth and facility renewal projects
Provide strategic leadership for the Corporate Occupational Health and Safety program, ensuring strict legislative compliance, directing emergency response readiness, and overseeing incident investigations
Ensure strict organizational conformance with ENVISO and Integrated Pest Management requirements while protecting City assets through regular facility inspections and preventative security measures
Cultivate strategic relationships with external partners and corporate committees, and author comprehensive Council reports, memos, and briefing notes to support transparent municipal decision-making