SUPERVISOR - MONITORING SERVICES INVESTIGATIONS

Sunrise Banks•Saint Paul, MN

14h•$65,331 - $121,328

About The Position

The Supervisor - Monitoring Services Investigations supports the Monitoring Services Manager in administering the bank’s monitoring programs, including compliance with Bank Secrecy Act (BSA) regulations issued by FinCEN, sanctions programs issued by the Office of Foreign Assets Control (OFAC), and other applicable anti-money laundering (AML) laws and regulations. The role supports enterprise-wide BSA/AML programs, with a strong focus on case investigations and suspicious activity report (SAR) referrals, filing, reporting, and tracking. The supervisor also participates in briefings for senior management and staff on Monitoring Services BSA/AML compliance issues. This position supervises Monitoring Services team members and is responsible for their hiring, performance management, and development. It oversees investigative workflows, staff training, regulatory and audit coordination, reporting, policy updates, compliance guidance, and controls intended to mitigate enterprise-wide BSA risk.

Requirements

Two years of BSA/AML experience.
Superior skill in Microsoft Excel, Word, PowerPoint, Access, and Outlook.
Comprehensive knowledge of the Bank Secrecy Act and related regulations governing banking.
Ability to write audit reports and business correspondence.
Ability to analyze information and produce audit reports.
Ability to work effectively with AI tools and maintain an open, curious approach to emerging technologies.

Nice To Haves

College degree in a business-related field preferred.
Minimum of two years of current experience in the prepaid industry preferred.

Responsibilities

Oversee, coordinate, manage, and assist the Monitoring Services Investigations Team with case investigations, SAR referrals, tracking, and filing.
Manage the team’s daily workflow for alerts, cases, SARs, and report reviews.
Train Monitoring Services staff to enhance monitoring and investigation skills where applicable.
Assist the Monitoring Services Manager with report preparation and collaborate with management to keep the board informed about BSA/AML programs.
Assist management in preparing for and coordinating regulatory and internal or external audit compliance examinations.
Work with Monitoring Services staff to develop and coordinate the bank’s efforts to comply with SAR reporting requirements.
Assist the Monitoring Services Manager in revising BSA/AML policies and procedures in response to industry or regulatory changes.
Research regulatory and industry issues and respond to proposed BSA/AML-related compliance questions from bank divisions.
Assist the Monitoring Services Manager with developing, coordinating, and facilitating training programs, sessions, and seminars.
Disseminate information to bank personnel about changes related to BSA/AML regulations and the markets served.
Assist the Monitoring Services Manager in establishing and implementing controls to mitigate risk in connection with the enterprise-wide BSA risk assessment.
Ensure that internal audit results and findings are acceptable.
Supervise Monitoring Services team members, including hiring, performance management, and employee development.