Supervisor Mercantile- Amenity Services

Freeport McMoRanClifton, AZ
$50,000 - $68,000Onsite

About The Position

Responsible for the business performance of the establishment. Uses past performance, market conditions and strategic planning to forecast supply and demand. Coordinates all activities including management, customer relations, and marketing to ensure efficiency and profitability. Oversee daily restaurant operations to ensure efficiency and profitability. Set annual budgets and manage costs, while developing cost-saving strategies to increase profit. Devise systems, set policy, and implement changes to uphold quality standards. Provide training and leadership to staff, including team building and performance management. Recruit and hire new staff, create schedules, and track attendance. Investigate and resolve service complaints and enforce disciplinary actions as needed. Maintain high standards of health, safety, and quality control. Prepare end-of-day financial reports and perform other duties as required.

Requirements

  • High School diploma or GED and three (3) years of relevant experience; OR Bachelor’s degree and one (1) year of supervisor or lead experience
  • Ability to understand and apply verbal and written instructions in English
  • Effective communication in English regarding job procedures and safety standards
  • Ability to work in a potentially stressful environment
  • Availability for flexible hours including mornings, evenings, weekends, nights, and holidays
  • Ability to meet operating policies and standards including cash handling and safety
  • Strong customer engagement and communication skills
  • Compliance with dress code standards
  • Willingness to perform a variety of tasks during each shift
  • Candidates may be required to pass a medical exam.
  • Candidates must pass all training and/or testing.
  • Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
  • Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Responsibilities

  • Responsible for the business performance of the establishment.
  • Uses past performance, market conditions and strategic planning to forecast supply and demand.
  • Coordinates all activities including management, customer relations, and marketing to ensure efficiency and profitability.
  • Oversee daily restaurant operations to ensure efficiency and profitability.
  • Set annual budgets and manage costs, while developing cost-saving strategies to increase profit.
  • Devise systems, set policy, and implement changes to uphold quality standards.
  • Provide training and leadership to staff, including team building and performance management.
  • Recruit and hire new staff, create schedules, and track attendance.
  • Investigate and resolve service complaints and enforce disciplinary actions as needed.
  • Maintain high standards of health, safety, and quality control.
  • Prepare end-of-day financial reports and perform other duties as required.

Benefits

  • Company housing OR employees who are required to work on-site are eligible for a $750 monthly housing allowance, provided they meet program guidelines
  • Affordable medical, dental and vision benefits
  • Company-paid life and disability insurance
  • 401(k) plan with employer contribution/match
  • Paid time off, paid sick time, holiday pay, parental leave
  • Tuition assistance
  • Employee Assistance Program
  • Discounted insurance plans for pet, auto, home and vehicle
  • Internal progression opportunities
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