Supervisor Memory Clinic : Memory & Cognitive Disorders - Full Time - 08HR - HHC Newport Beach Bldg 510

Hoag • Newport Beach, CA

1d • $36 - $55 • Onsite

About The Position

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

Requirements

• Direct staff supervision
• Schedule and staffing management
• Coordination of onboarding and training
• Performance evaluations
• Clinic flow management
• Patient satisfaction monitoring
• Coding and billing oversight
• Denial process management
• Quality metrics monitoring
• Documentation standards adherence
• Quality improvement project participation
• Dashboard development and tracking
• Productivity and staffing utilization monitoring
• Budgeting assistance
• Program expense tracking
• Support of IT systems related to clinical workflows
• Development and implementation of performance improvement plans
• Adherence to departmental standard operating procedures
• Development of department goals

Responsibilities

• Provide Memory Program leadership to ensure clinical workflows, staff performance, patient access, and quality initiative run efficiently
• Staff supervision: direct staff supervision, schedule and staffing management, coordination of onboarding and training, and performance evaluations
• Clinic operations: clinic flow, patient satisfaction, coding, billing, collections, and denial processes
• Regulatory compliance: monitor quality metrics, ensure documentation standards are met, participate in quality improvement projects
• Program metrics: develop and track dashboards; resource management: monitor productivity and staffing utilization, assist with budgeting track program expenses
• Assists the manager and Department Director in development of the department operational and capital budget.
• Collaborates with Manager to support all IT Systems within the clinic related to clinical workflows.
• Collaborates with leadership to develop and implement a performance improvement plan.
• Displays and practices a workstyle that reflects the mission, vision, and values of the organization.
• Projects an image of professionalism in communication, appearance, and conduct.
• Participates in the continuous quality improvement process.
• Maintains a working knowledge of departmental standard operating procedures.
• Collaborates with Manager to develop department goals.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed