Supervisor, Medical Referrals- Houston, TX

CenterWell • Houston, TX

3d • $65,200 - $89,000 • Hybrid

About The Position

The Supervisor, Medical Referrals schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Supervisor, Medical Referrals works within, prescribed guidelines and procedures. You will use judgment, requiring analysis of variable factors to solve basic problems. Additionally, the Supervisor collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Supervisor, Medical Referrals gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are typically related to schedule, plans and daily operations. Perform escalated or more complex similar work, and supervise a group of typically support and technical associates; coordinates and provide daily oversight to associates. Ensure consistency in execution across team. Hold team members accountable for following established policies.

Requirements

• Bachelor's Degree or equivalent or 4 - 6 years in a physician office, health care, or managed care environment
• Experience in ICD-9, ICD-10 and CPT coding
• Prior management or supervisor experience
• Highly proficient with Microsoft Office products
• Valid driver's license and/or transportation necessary
• Passionate about contributing to an organization focused on improving consumer experiences
• Will require Tuberculosis (TB) screening

Nice To Haves

• Certified Medical Coder with one of the following active certifications and with a high degree of competency (CPC, CPC-H, or CPMA from AAPC; or CCA, CCSP, CCS from AHIMA)
• ICD-10 Certification
• CRC Certification through AAPC
• MRA and HEDIS knowledge

Responsibilities

• Schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office.
• Gathers and communicates all relative information and preparation instructions to patient and referring providers.
• Performs escalated or more complex similar work.
• Supervises a group of typically support and technical associates.
• Coordinates and provides daily oversight to associates.
• Ensures consistency in execution across team.
• Holds team members accountable for following established policies.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level