Supervisor Medical Practice Office - Neuroscience

AtlantiCare•Atlantic City, NJ

15h•Onsite

About The Position

The Medical Practice Office Supervisor directly manages the staff in each business unit. The Supervisor coordinates recruitment of Client Service Representatives and Medical Assistants, evaluates the staff and is responsible for any necessary disciplinary actions including the proper supporting documentation. The Medical Practice Office Supervisor provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. The Medical Office Supervisor assists the department staff with issues, problems and projects as directed and responds to operational inquiries. The Supervisor develops and implements office procedures and processes that support operations. The Medical Office Supervisor directs the work activities of the clerical personnel. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

Requirements

High School Diploma or equivalent required.
Minimum 5-7 years secretarial experience required or combined medical office and medical billing experience required, preferably within a multi-functional office.
Well-developed communication, interpersonal and organizational skills required.
Proficiency with computer applications required.

Nice To Haves

Associate's degree or specialized secretarial training or medical office billing training preferred.
Supervisory experience preferred.
Knowledge of medical terminology and/or transcription may be required within some medical departments.
Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Responsibilities

Directly manages the staff in each business unit.
Coordinates recruitment of Client Service Representatives and Medical Assistants.
Evaluates staff and is responsible for necessary disciplinary actions including proper supporting documentation.
Provides administrative and clerical support to the department director with various functional responsibilities.
Assists with departmental operations as required.
Assists department staff with issues, problems and projects as directed.
Responds to operational inquiries.
Develops and implements office procedures and processes that support operations.
Directs the work activities of the clerical personnel.
Supports organizational goals by providing quality customer service.
Participates in performance improvement efforts.
Demonstrates a commitment to team work and cooperation.