Supervisor - Manufacturing

RR Donnelley•Plover, WI

5d•$68,500 - $106,900

About The Position

The Supervisor - Manufacturing directs and supervises employees in the fulfillment department, including kitting/fulfillment and pick-pack operations. The role manages department talent, skills, and processes to support accurate, seamless operations across shifts, departments, locations, and vendors. It works with customer service, scheduling, manufacturing teams, and vendors to plan workflow and ensure timely production and delivery of customer products. The supervisor maintains knowledge of manufacturing processes, ISO and SOP requirements, continuous improvement, equipment, safety, and other regulatory requirements. The position is responsible for departmental goals and performance, employee relations and development, workflow and scheduling, process troubleshooting, and departmental expenditures and labor costs. It also provides reporting and analysis to management and promotes a positive, safe, and quality-focused work environment.

Requirements

Broad technical knowledge in commercial print and/or fulfillment.
Demonstrated ability to manage people and direct work activities successfully.
Strong written and verbal communication skills, with the ability to communicate effectively at all organizational levels.
Knowledge of Windows applications, Microsoft Office products, and database systems.
Ability to learn and leverage new systems.
Process-focused approach and demonstrated ability to drive process improvement.
Ability to multitask, shift focus, and reprioritize as situations require.
Ability to proactively approach problems and drive results.
At least 3 years of experience in comprehensive multi-shift department management in a manufacturing environment.

Nice To Haves

Experience in a printing or fulfillment environment is preferred.
Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
A bachelor's degree in Business, Manufacturing, or a related field is preferred.

Responsibilities

Supervise employees in the kitting/fulfillment and pick-pack departments.
Direct employee activities to support accurate communication and seamless operations across shifts, departments, the company, and vendors.
Promote employee efficiency and morale through leadership and sound management and human-relations practices.
Maintain knowledge of manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and regulatory requirements.
Coordinate with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery.
Plan and schedule departmental workflow, modifying schedules in response to business needs.
Organize work for efficient operations and establish and meet departmental goals for safety, quality, continuous improvement, and KPIs.
Administer policies and procedures, recommend changes, and follow positive employee-relations practices.
Select and recommend candidates for hire, promotion, recognition, discipline, or termination, maintaining appropriate documentation.
Track and control department expenditures and labor costs in accordance with plant and department budgets; provide reporting and analysis to management.
Troubleshoot processes, work with team members to resolve issues, and request additional resources as needed.
Promote a positive work environment, effective training programs, and adherence to ISO work instructions and procedures.
Coordinate with other departments to ensure work accuracy and timely product shipment to customers.

Benefits

Medical insurance
Dental insurance
Vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Voluntary supplemental insurance coverage
Tuition assistance
Maternity leave
Adoption assistance
Employer/partner discounts
Depending on the role, participation in a bonus, commission, or incentive program