Supervisor - Manufacturing
About The Position
The Supervisor - Manufacturing supervises and directs employees in the fulfillment department, including kitting/fulfillment and pick-pack, to support accurate, seamless operations across shifts, departments, and vendors. The role uses sound management principles to develop talent, skills, and processes; plans and schedules departmental workflow; and ensures departmental goals for safety, quality, continuous improvement, and key performance indicators are established and met. The supervisor maintains knowledge of manufacturing processes, ISO and standard operating procedures, continuous improvement, equipment, safety, and regulatory requirements. The role coordinates with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery. It also administers policies and procedures, supports employee relations and training, manages department expenditures and labor costs, and reports operational analysis to management.
Requirements
- Broad technical knowledge in the commercial print and/or fulfillment field.
- Demonstrated ability to manage people and direct work activities successfully.
- Strong written and verbal communication skills, with the ability to communicate effectively at all organizational levels.
- Knowledge of Windows applications, Microsoft Office products, and database systems.
- Ability to learn and leverage new systems.
- Process-focused approach and demonstrated ability to drive process improvement.
- Flexibility to multitask, shift focus, and reprioritize as circumstances require.
- Demonstrated ability to approach problems proactively and drive results.
- At least 3 years of experience managing a comprehensive, multi-shift department in a manufacturing environment.
Nice To Haves
- Experience in a printing or fulfillment environment is preferred.
- Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
- Bachelor's degree in Business, Manufacturing, or a related field is preferred.
Responsibilities
- Supervise employees in the kitting/fulfillment and pick-pack departments.
- Direct employee activities to ensure accurate communication and seamless operations across shifts, departments, the company, and vendors.
- Promote employee efficiency and morale through leadership and sound management and human relations principles.
- Maintain knowledge of manufacturing processes, ISO and standard operating procedures, continuous improvement, equipment, safety, and regulatory requirements.
- Coordinate with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery of customer products.
- Plan and schedule departmental workflow, modifying schedules as needed to meet business needs.
- Organize work for efficient operations and ensure departmental goals for safety, quality, continuous improvement, and KPIs are established and met.
- Administer policies and procedures and recommend changes as needed.
- Apply positive employee relations practices; select and recommend candidates for hiring, promotion, recognition, disciplinary action, or termination, maintaining appropriate documentation.
- Track and control departmental expenditures and labor costs to comply with plant and department budgets; provide reporting and analysis to management.
- Troubleshoot processes, work with team members to resolve issues, and request additional resources as needed.
- Promote a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
- Coordinate with other departments to ensure work accuracy and timely shipment of products to customers.
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Disability insurance
- 401(k) with match
- Life insurance
- Voluntary supplemental insurance coverages
- Tuition assistance
- Maternity leave
- Adoption assistance
- Employer/partner discounts
- Depending on the role, participation in a bonus, commission, or incentive program may be included in total compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
