Supervisor, Library and Technology Services

East Texas A&M University • Commerce, TX

9h • Onsite

About The Position

The Supervisor of Library and Technology Services at East Texas A&M University (ETAMU) is responsible for providing leadership and management for a suite of essential library and technology services. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

Requirements

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Two years of progressively responsible supervisory/management experience.
• Excellent oral and written communication skills and interpersonal skills.
• Attention to detail and project management skills.
• Strong analytical and problem solving skills.
• Ability to excel individually and as a team member.
• Ability to travel as needed.
• Ability to work beyond normal office hours (evenings, nights, and weekends) as needed.
• Ability to multitask and work cooperatively with others.
• Ability to adapt to a changing library environment.
• Ability to move medium weight boxes, books, heavy book truck or similar items.
• Ability to handle material which can contain dust or microscopic mold spores.

Nice To Haves

• Four years of experience working in an academic library.
• Experience with Ex Libris Alma Library Management System, Springshare, OCLC Worldshare/Tipasa.
• Knowledge of copyright and open educational resources (OER).

Responsibilities

• Provides leadership and forward-thinking vision for library and technology services, including resource sharing, technology lending, media, circulation, service desk operations, print collection maintenance, course and textbook reserves, copy and print services, reciprocal borrowing, user fees, building and emergency management operations, opening/closing, staff development, and learning and technology spaces.
• Supervises and manages the circulation workforce (student workers, GAs, staff), including hiring, training, scheduling, performance evaluation, and promoting a high standard of service.
• Develops and implements policies, procedures, and programs to ensure consistent, accessible, and fair provision of services and a positive engaging user experience.
• Leads and develops initiatives that facilitate the effective use of library services, technology, and spaces.
• Performs access services related functions within the integrated library system and other library platforms.
• Coordinates service desk daily operations, ensuring appropriate staff coverage for operating hours.
• Leads the development, implementation, updating and communication of department policies and procedures.
• Develops innovative solutions for resource sharing services.
• Develops assessment strategies and compiles and analyzes statistics to inform continuous service improvements.
• Designs and implements innovative library programming to engage the academic community.
• Ensures accurate and timely updates to physical and digital signage and the website for library hours and service information.
• Participates in strategic planning initiatives.
• Evaluates and implements emerging technologies to improve access and user experience.
• Performs other duties as assigned.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays , plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS) , with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.
• Access to cutting-edge research opportunities at a designated R2 Research Institution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level